Privacy & Security Policy

At Chairgoods, we value your trust and are committed to safeguarding your personal information.
This Privacy Policy explains what data we collect, how we use it, when it may be shared, and the rights you have regarding your information on chairgoods.com.

📥 Information We Collect

a. Information You Provide Directly

  • 🧑💼 Contact details: name, email, phone number, billing & shipping address

  • 🛒 Account information: username, password, order history

  • 💳 Payment details: card or third-party tokens (we do not store full card numbers; payments are handled securely by approved providers)

  • ✉️ Customer service messages and support communications

  • 📩 Marketing preferences and consent settings

b. Information Collected Automatically

  • 💻 Technical data: IP address, browser, device type, OS, referring pages, timestamps

  • 🍪 Cookies & similar technologies for optimization, analytics, and personalization

  • 🛍️ Usage activity: search history, products viewed, interactions on our website

🎯 How We Use Your Information

Your data helps us to:

  • Process & fulfill orders efficiently

  • Handle returns, refunds, and exchanges

  • Provide responsive customer support

  • Facilitate secure payments & prevent fraud

  • Personalize your shopping experience

  • Send order updates & delivery notifications

  • Improve website features & marketing performance

  • Meet legal and regulatory requirements

⚖️ Legal Bases for Processing (If Applicable)

  • 📦 Contract performance: to process and deliver orders

  • 🔐 Legitimate interests: fraud prevention, analytics, site improvement

  • 📝 User consent: marketing emails or cookie preferences

  • 📜 Legal obligations: compliance with laws & regulatory requirements

🤝 Sharing & Disclosure of Personal Information

We may share your data with trusted partners who support our business operations:

  • 🚚 Shipping carriers

  • 💳 Payment processors

  • ☁️ Hosting & IT infrastructure providers

  • 📊 Analytics & advertising partners

  • 🏛️ Regulatory authorities (if legally required)

  • 🔄 Business transitions: mergers, acquisitions, restructuring

All partners are contractually required to use your information only as authorized and to protect it securely.

🛑 California / CCPA – Do Not Sell or Share My Personal Information

California residents may request to opt out by emailing support@chairgoods.com.

🧑⚖️ Your Rights

Depending on your region, you may have the right to:

+ 📄 Access your personal information

+ ✏️ Correct or update inaccurate data

+ ❌ Request deletion of your data

+ 📬 Opt out of marketing communications

+ 🔄 Request data portability

+ ⛔ Restrict or object to certain processing activities

  • 🕊️ Withdraw consent (when processing is based on consent)

To exercise these rights, contact support@chairgoods.com with sufficient details to verify your identity.

🍪 Cookies & Tracking Technologies

We use cookies, pixels, and other tools to:

+ Improve website performance

+ Remember user preferences

+ Enhance personalization
+ Support analytics & advertising

You can manage or disable cookies via browser settings or our cookie preference tool.

🔗 Third-Party Links & Services

Our site may link to external services such as payment providers or social media platforms.
We are not responsible for how these third parties collect or use your data. Please review their privacy policies before sharing information.

🔐 Data Security & Retention

We apply industry-standard security measures to protect your information.
While no online system is 100% secure, we follow all required protocols, including breach notification laws.
Data is retained only for legitimate business, operational, or legal purposes.

🚫 Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect data from minors. Any such information found will be deleted promptly.

🌍 International Data Transfers

If you access chairgoods.com from outside the United States, your data may be transferred to and processed in the U.S. or other regions where our partners operate.
We ensure appropriate safeguards are in place for cross-border transfers.

📝 Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements.
Revised versions will be posted with a new effective date. Continued use of our site indicates acceptance of the updated terms.

📬 Contact Us

For questions, requests, or privacy concerns, please reach out:

📧 Email: support@chairgoods.com
🏢 LLC: Chairgoods
📍 Address: [address]